StoneTapert Navigator

StoneTapert Navigator

Benefits programs succeed on more than price. The StoneTapert Navigator is the process we use to assess your plan against goals, budget and employee needs – and to execute the details that determine results. From plan design and communication to enrollment, compliance and ongoing support, the Navigator ensures every step is covered so you have a benefits program that works in practice, not just on paper.

Discovery

Understand the organization, workforce, goals, and constraints. Identify what is working and what is creating friction.

Analysis

Review current plan performance, contributions and available options. Use analytics to clarify cost drivers and opportunities.

Strategy & Planning

Align recommendations with goals: cost management, employee experience, retention and compliance readiness.

Plan Design, Review & Confirmation

Finalize plan design, vendor partners and communications plan. Confirm readiness and timelines.

Implementation

Coordinate carrier setup, systems, enrollment configuration, and payroll connections to reduce administrative burden on HR.

Communication

Deliver employee education, enrollment support and year-round updates so benefits are understood and used effectively.

High Touch + High Tech Customer Service

StoneTapert invests in technology and automation to speed routine work and expand insight, so account managers have more time to stay present with HR teams and employees.

  • Analyst-backed reporting and renewal modeling
  • Automation for routine tasks and follow-up tracking
  • High-touch support for HR needs, employee questions and complex situations